Netera Privacy Policy
(Effective December 13, 2021).
This version was released on December 13, 2021
preface
Netera and its affiliates (hereinafter collectively referred to as "Netera Group", "we", "us","Netera" or "our") have always solemnly committed to protecting and using Netera Group's products or services (hereinafter referred to as "Netera Group"). Netera's products or services") (hereinafter collectively referred to as "Users" or "you".) of personal information and privacy. You acknowledge and agree that when using Netera's products or services, we may collect and use your relevant personal information.
Note: The Netera Privacy Policy (hereinafter collectively referred to as the "Privacy Policy") applies to all Netera's products or services provided by us. When you use our products or services, please be sure to read carefully, thoroughly understand and agree to accept this Privacy Policy, especially the terms marked in red or bold or underlined, and you should pay special attention to them.
Before using this website or any individual product or service, you must confirm that you fully understand and agree to this Policy and the specific privacy information policy terms and conditions set by us in such individual service (hereinafter referred to as the "Specific Terms"), in which case the Specific Terms and this Policy shall be effective for you at the same time. If the scope of the specific terms is bound, the specific terms shall prevail. If this Policy does not apply to a product or individual service provided by us, the application of this Policy will be expressly excluded from the product or service in an appropriate manner.
If you do not agree to this Policy, you may not be able to use the products or services provided by Netera normally, and you shall immediately stop accessing and/or using the products or services provided by Netera Group.
Users under the age of 14 shall apply the Rules for the Protection of Children's Personal Information and Instructions to Guardians (hereinafter collectively referred to as "Notices for Children and Guardians", see the attachment) at the same time as applying this Policy.
This Policy stipulates the ways in which we process your personal information in different scenarios, but we will only process your information when you enable relevant functions or use relevant services, otherwise we will not process your corresponding personal information. In addition to this Policy, in specific products, we may also explain to you the purpose, scope and method of collecting specific information through instant notifications such as pop-up windows, page prompts, etc., which form part of this Privacy Policy and have the same effect as this Policy, please pay special attention to it.
After reading this Policy, if you have any questions about this Policy or matters related to this Policy, you can contact us through the feedback channels listed in the "How to Contact Us" section of this Policy, and we will answer them as soon as possible.
directory
1. How We Collect and Use Personal Information
2. Our storage and protection of the personal information we collect
III. How We Share, Transfer, and Publicly Disclose Your Personal Information
4. Third-Party Services
5. How do you manage your personal information?
VI. Protection of Minors
VII. Notices and Amendments
8. How to contact us
1. How We Collect and Use Personal Information
(1) We will collect and obtain your information through the following channels:
1. Information You Unsolicited. For example:
(1) Information you provide to us during the registration of an account or the use of Netera products or services;
(2) The shared information you provide to other third parties through Netera products or services, as well as the information stored when you use Netera products or services.
Please note that if you disclose your information in the information uploaded or published in the visible area of other users in the Netera service, or in your response to the information uploaded or published by others, such information may be collected and used by others. When you become aware that someone else has improperly collected or used your information, you may contact us through the feedback channels listed in the "How to Contact Us" section of this Policy.
2. Your information lawfully shared by third parties.
3. Your information that we lawfully obtain. When you use Netera's products or services, we lawfully collect, aggregate, and record information, such as log information and device information.
(2) COOKIES OR SIMILAR TECHNOLOGIES AND LOG FILES
WE OR OUR PARTNERS MAY OBTAIN AND USE YOUR INFORMATION THROUGH COOKIES OR SIMILAR TECHNOLOGIES AND STORE SUCH INFORMATION AS LOG INFORMATION.
THROUGH THE USE OF COOKIES OR SIMILAR TECHNOLOGIES, WE PROVIDE OUR USERS WITH A SIMPLE AND PERSONALIZED WEB EXPERIENCE. A COOKIE OR SIMILAR TECHNOLOGY IS A SMALL AMOUNT OF DATA THAT IS SENT FROM A WEB SERVER TO YOUR BROWSER AND STORED ON YOUR COMPUTER'S HARD DRIVE. WE USE COOKIES OR SIMILAR TECHNOLOGIES TO BENEFIT OUR USERS. FOR EXAMPLE, IN ORDER TO MAKE THE LOGIN PROCESS OF NETERA GAME CENTER FASTER, YOU CAN CHOOSE TO STORE YOUR USERNAME IN A COOKIE OR SIMILAR TECHNOLOGY. In this way, the next time you want to log in to the service of Netera, it will be more convenient and faster. COOKIES OR SIMILAR TECHNOLOGIES CAN HELP US DETERMINE WHICH PAGES AND CONTENT YOU CONNECT TO, AS WELL AS THE TIME YOU SPEND ON CERTAIN NETERA SERVICES AND THE NETERA SERVICES YOU CHOOSE.
COOKIES OR SIMILAR TECHNOLOGIES ENABLE US TO SERVE YOU BETTER AND FASTER, AND MAKE YOUR EXPERIENCE ON NETERA SERVICES MORE PERSONALIZED. HOWEVER, YOU SHOULD BE ABLE TO CONTROL WHETHER AND HOW COOKIES OR SIMILAR TECHNOLOGIES ARE ACCEPTED BY YOUR BROWSER. Please consult the documentation that came with your browser for more information on this.
WE AND OUR THIRD-PARTY PARTNERS MAY COLLECT AND USE YOUR INFORMATION THROUGH COOKIES OR SIMILAR TECHNOLOGIES AND STORE SUCH INFORMATION.
WE USE OUR OWN COOKIES OR SIMILAR TECHNOLOGIES FOR THE FOLLOWING PURPOSES:
(1) Remember your identity. FOR EXAMPLE, COOKIES OR SIMILAR TECHNOLOGIES HELP US IDENTIFY YOU AS OUR REGISTERED USER OR SAVE YOUR PREFERENCES OR OTHER INFORMATION ABOUT YOU THAT YOU PROVIDE TO US;
(2) Analyze your use of our services. WE MAY USE COOKIES OR SIMILAR TECHNOLOGIES TO UNDERSTAND WHAT ACTIVITIES YOU USE NETERA SERVICES TO DO, WHICH SERVICES YOU ACCEPT, AND WHICH SERVICES WE PROVIDE ARE THE MOST POPULAR;
(3) Advertising optimization. COOKIES OR SIMILAR TECHNOLOGIES HELP US TO SERVE YOU ADS THAT ARE RELEVANT TO YOU BASED ON YOUR INFORMATION, RATHER THAN SERVING ADS GENERALLY.
WHEN WE USE COOKIES OR SIMILAR TECHNOLOGIES FOR THE ABOVE PURPOSES, WE MAY AGGREGATE THE NON-PERSONALLY IDENTIFIABLE INFORMATION COLLECTED THROUGH COOKIES OR SIMILAR TECHNOLOGIES TO ADVERTISERS AND OTHER PARTNERS FOR THE PURPOSE OF ANALYZING HOW YOU AND OTHER USERS USE NETERA SERVICES AND FOR ADVERTISING SERVICES.
NETERA'S PRODUCTS OR SERVICES MAY CONTAIN COOKIES OR SIMILAR TECHNOLOGIES PLACED BY ADVERTISERS AND OTHER PARTNERS. THESE COOKIES OR SIMILAR TECHNOLOGIES MAY COLLECT NON-PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOU FOR THE PURPOSE OF ANALYZING HOW USERS USE THE SERVICES, SENDING YOU ADVERTISEMENTS THAT MAY BE OF INTEREST TO YOU, OR TO EVALUATE THE EFFECTIVENESS OF ADVERTISING SERVICES. THE COLLECTION AND USE OF SUCH INFORMATION BY THESE THIRD-PARTY COOKIES OR SIMILAR TECHNOLOGIES IS NOT GOVERNED BY THIS PRIVACY POLICY, BUT BY THEIR OWN PERSONAL INFORMATION PROTECTION STATEMENTS, AND WE ARE NOT RESPONSIBLE FOR THIRD-PARTY COOKIES OR SIMILAR TECHNOLOGIES.
YOU CAN REFUSE OR MANAGE COOKIES OR SIMILAR TECHNOLOGIES THROUGH YOUR BROWSER OR USER CHOICE MECHANISM. HOWEVER, PLEASE NOTE THAT IF YOU DISABLE COOKIES OR SIMILAR TECHNOLOGIES, WE MAY NOT BE ABLE TO PROVIDE YOU WITH THE BEST SERVICE EXPERIENCE, AND SOME SERVICES MAY NOT WORK PROPERLY. At the same time, you may still receive ads, but they will be less relevant to you.
(3) We will collect and use your information for the following purposes
We would like to remind you that due to the fact that we have many products and services and provide you with different content, the relevant business functions (including the type of personal information collected by them) will also be different depending on the content of the products/services you choose/The service shall prevail. In addition, you understand and agree that we hope that the products and services we provide to you are perfect, so we will continue to improve our products and services, which means that with the iteration, expansion, and upgrading of products and services, we may frequently introduce new services or business functions or reclassify business functions, and may need to collect new personal information or change the purpose or method of using personal information. If we want to use your personal information for other purposes not specified in this Policy or collect additional personal information not mentioned in this Policy, we will obtain your consent through page prompts, interactive processes, website announcements or other means in accordance with the law. During this process, you can contact us through the feedback channels listed in the "How to Contact Us" section of this Policy, and we will answer you as soon as possible.
1. To complete your account registration and login
In order for us to provide you with products or services that are continuous and stable and ensure your security, when you register as a user of Netera or its products and services, you need to provide basic registration information or login information, including mobile phone number, email address, etc., and create your account, username, and password. In some individual services, if you only need to use basic services such as browsing and searching, you do not need to register as a user of NE or its products and services.
In accordance with relevant laws, regulations and regulatory requirements, or to meet the true verification of user identity, we may need you to provide real identity information, including your name, valid identity documents (such as ID card, passport, household registration booklet, etc.) after you register a Netera account. If you do not provide the above real identity information or provide false information, you will not be able to log in to Netera products, official websites, game centers, etc., and will be subject to corresponding restrictions in the process of enjoying relevant services, and we will not be able to provide you with game services or impose corresponding restrictions on your game behavior. In order to achieve the purpose of real-name authentication, you agree and authorize us to provide, inquire and verify your aforesaid identity information to the relevant real-name authentication authority (the national online gaming authority, the public security department or other institutions entrusted or cooperated by it).
Please note that your identity information is sensitive personal information, please be cautious in providing it, if you refuse to provide it, you may not be able to obtain relevant products or services, but it will not affect the normal use of other functions and services.
2. To provide you with products or services, and to maintain network and operational security
In the process of using our products or services, in order to provide you with basic functions such as website browsing and search, realize the basic functions of game products, identify abnormal account status, understand and improve product adaptability, and ensure the network and operation security of services, so as to maintain the normal operation of the aforementioned functions, protect the personal and property safety of you or other users or the public from infringement, and better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, and network intrusions, To more accurately identify violations of laws and regulations, we may collect and store device information, log information, account information, transaction information, and information shared by our affiliates and partners with your authorization or in accordance with the law, and associate this information to comprehensively judge your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law:
(1) Log information: When you use our services (including background running status), we may collect detailed information about your use of our services, such as login account, search query content, and IPAddress, browser type, telecommunications operator, network environment, language used, date and time of access, browsing records of the web pages you visit, login logs, item logs, operation information, game match information, game friend information and interaction records, game ID, Push Open Records, Stay Duration, Refresh Records, Post Records, Follow, Subscribe, Favorite, and Share.
(2) Device information: In order to ensure your normal use of our services (including background running status), maintain the normal operation of the basic functions of our products, improve the game experience and ensure the security of your account, we may receive and record the information of the device you use: device name, device model, operating system and version, client version, device resolution, package name, device settings, Device identifier (MAC/IMEI/Android ID/IDFA information), software and hardware characteristics, IP Address. In order to collect the above-mentioned basic personal device information, we will apply for permission to access your device information in necessary scenarios, and we collect this information to provide you with our basic services and basic functions, if you refuse the above permissions, it may cause you to be unable to use our services normally.
Please note that device information and log information alone are information that cannot identify a specific natural person. If we combine this information with other information to identify a specific natural person, or combine it with personal information, it will be treated as personal information for the duration of the combination. We will anonymize and de-identify such personal information, unless authorized by you or otherwise provided by laws and regulations. During the combined use of such information, it will be treated and protected as your personal information in accordance with this policy.
3. To provide you with interactive and publishing services
When you use Netera products or services, upload and/or publish information, and engage in related interactive behaviors (such as speaking, posting, leaving a message and sharing, collecting, rewarding, etc.), we will collect the information you upload, post, or form, and use your nickname, avatar, and gameID, avatar, and posted content for showcase.
Please note that the information you publicly publish may contain your personal information or personal sensitive information, which may be collected and used by others, so please consider carefully before publishing. If the information you publish involves the personal information of others, you should obtain the consent of others before publishing. When you become aware that someone else has improperly collected or used your information, you may contact us through the feedback channels listed in the "How to Contact Us" section of this Policy.
4. To help you complete orders, make payments, top ups, and deliver goods or services to you
(1) When you order or recharge specific goods and/or services in Netera's products or services, in order to show you the transaction information of your account and ensure the security of the transaction, we will generate an order for you to purchase the goods and/or services through the system, and collect your specific order number, Information such as the time when the order was created, the amount of the transaction, etc., is used to show you and facilitate your transaction management of the order. In the process of placing an order, if it is a physical product, we also need you to provide the name of the consignee, the delivery address, the contact number and other information, so that we can deliver the goods to you.
(2) In order to complete order payment, deliver goods or services, confirm transaction status, and provide you with after-sales and dispute resolution services, we may collect your account number, order, transaction, and logistics information related to the transaction progress through the transaction counterparty, payment institution, logistics company, etc., selected by you based on the transaction, or share your transaction information with the above-mentioned service providers. Recharge records and consumption records are sensitive personal information, and the collection of such information is necessary to realize the consumption function, otherwise the transaction will not be completed.
5. To provide you with customer service or other user response features
When you contact our customer service or use other user response functions (such as applying for pre-sales and after-sales services, personal information protection complaints or suggestions, complaints or suggestions related to minors' games, or other customer complaints and needs), we may need you to provide necessary personal information to match and verify your user identity In order to ensure the security of your account and system. In order to process your request, the human customer service needs to query or verify your relevant information within the scope of your authorization and use it only to the extent necessary, if you refuse to provide it or provide it incorrectly, we may not be able to provide you with corresponding support. After confirming your user identity, we will also store your contact information (other contact information you use when contacting us or you voluntarily provide to us), your correspondence/call records and content with us, and other necessary information related to your needs in order to contact you or help you solve problems. or record the treatment plan and results of related problems.
6. Personal information collected through indirect means:
Based on the services you choose, we may obtain relevant information from affiliates and third-party partners that you authorize to share. For example, when you use a third-party platform account to log in to Netera services, we will obtain the relevant information under the third-party account (including user name, nickname, and avatar, subject to the content you authorize) according to your authorization, and bind your third-party account with your Netera account after agreeing to this Policy, so that you can directly log in and use our services through the third-party account. We will collect and use your information in accordance with relevant laws and regulations, in accordance with the agreement with affiliates or third-party partners, and on the premise that we are sure that the source of the information provided by them is legitimate.
7. To provide you with information display and push of goods or services
To display and push product or service news to you based on the information you provide, the information we may collect, and the information we collect from you indirectly (browsing and search history, device information, order or recharge information). We may use your personal information, such as your browsing and search history, device information, advertising data, etc., and some products may need to extract your browsing, search preferences, behavioral habits, location information and other characteristics based on the combination of one or more of the above information, and provide you with personalized page display, content and advertisements by email, text message or other means based on feature tags. We may also send you marketing information, user surveys, and help us improve and promote the following products or services of our/third parties by email, SMS or other means based on feature tags
For the purposes of this Policy, our products and services, including but not limited to: Internet services, interactive entertainment services, social networking services, application software and services, data management software and services, online advertising services, entertainment, online games, e-commerce, information and communication software and services ("Internet Services");
third-party goods and services, including, but not limited to, internet services, games, sports, music, movies, television, payment services, live performances and other arts and entertainment, books, magazines and other publications, clothing and accessories, jewelry, cosmetics, personal health and hygiene, electronics, collectibles, housewares, appliances, home décor and furnishings, points and rewards programs, and other goods and services that we believe may be relevant to you;
If you do not wish to receive personalized referral services, you can contact us through the feedback channels listed in the "How to Contact Us" section of this Policy, and we will help you cancel the service as soon as possible.
8. You understand and agree that in the process of using Netera's products or services, we will apply for access to your system when necessary to realize the collection and use of the information involved in these permissions. If you do not agree, we will not enable the relevant permissions and will not be able to provide you with the services corresponding to the permissions.
(1) After you agree to access the storage permission, you allow us to access your storage space so that you can download and save content, or realize the corresponding services and other functions through caching;
(2) After you agree to access the phone information, you allow us to obtain your device information as a unique identifier of your device, so as to provide you with page display and personalized content that is more suitable for your needs, understand and improve product adaptability, identify abnormal status, and ensure the network and operation security of Netera's products or services;
(3) After you agree to access the camera, you will be able to upload and take photos/pictures/video, to achieve the function of publishing information and comments, communicating with customer service and providing proof;
Tips for specific feature permissions:
If you need to turn off the functionality permissions enabled to use the specific features listed above, most mobile devices will support this request, please refer to or contact the service provider or manufacturer of your mobile device for details. Please note that if you turn on any of these permissions, you authorize us to collect and use relevant information to provide you with corresponding services, and once you close any of these permissions, it means that you have cancelled your authorization, and we will no longer continue to collect and use relevant information based on the corresponding permissions, nor will we be able to provide you with the services corresponding to the permissions. However, your decision to turn off the permission will not affect the collection and use of information previously based on your authorization.
If we want to use your personal information for other purposes not specified in this Policy or collect additional personal information not mentioned, we will obtain your consent through page prompts, pop-up windows or other means in accordance with the law.
If you no longer wish to receive messages from us, you can ask us to stop sending them, for example, by following the SMS unsubscribe guidelines, or setting up your mobile device to stop receiving messages from us, etc.; However, we do not send messages in accordance with the law or the service agreement of a single service.
9. To improve our services
We may use the information collected through one of the NE services for our other services. For example, your information collected when you use one NE Smartton service may be used in another Netera service to provide you with specific content or show you information that is relevant to you rather than universally pushed. We may ask you to participate in surveys about Netera's services to help us improve existing services or design new ones. At the same time, we may use your information for software updates.
You understand and agree that after collecting your personal information, we will de-identify the data through technical means, and the de-identified information will not be able to identify you, in this case, we have the right to use the de-identified information to analyze the user database and make commercial use of it, and the ownership of such data belongs to Beijing Netera Entertainment Technology Co., Ltd.
If we use your information for other purposes not specified in this Privacy Policy, we will ask for your consent in advance.
10. Exceptions to Obtaining Authorization and Consent
In accordance with relevant laws and regulations, your authorization and consent are not required for the collection of your information in the following circumstances:
(1) Related to national security and national defense security;
(2) Where it is related to public safety, public health, or major public interests;
(3) Directly related to criminal investigation, prosecution, trial, and enforcement of judgments;
(4) For the purpose of protecting the life, property and other major legitimate rights and interests of you or other individuals, but it is difficult to obtain your consent;
(5) Where it is necessary for the performance of statutory duties or obligations;
(6) Process the personal information that you have disclosed to the public within a reasonable scope;
(7) Collecting information from legally and publicly disclosed information, such as lawful news reports, government information disclosure, and other channels;
(8) Where it is necessary for the conclusion and performance of a contract to which you are a party;
(9) It is necessary to carry out legitimate news reporting;
(10) When it is necessary for an academic research institution to carry out statistical or academic research based on the public interest, and when it provides the results of academic research or description, the information contained in the results is de-identified;
(11) Other circumstances stipulated by laws and regulations.
11. Reminder about sensitive personal information
"Sensitive personal information" refers to personal information that, once leaked or illegally used, is likely to cause the personal dignity of natural persons to be violated or the safety of persons or property to be endangered. Some information may be considered sensitive due to its special nature, such as your race, religion, personal health and medical information, as well as identification documents, personal biometric information, property information, whereabouts, information about minors, etc.
Please note that the content and information you provide, upload, or publish in the Netera service (such as photos or information about your social activities) may disclose your sensitive information.
You need to carefully consider whether to disclose your sensitive information when using Netera's products or services, and agree to process it in accordance with the purposes and methods described in this Privacy Policy.
II. Our Storage and Protection of the Information We Collect
(1) Storage of personal information
Unless otherwise stipulated by laws and regulations or regulatory authorities, we will only store your personal information for the period necessary for the purposes described in this Privacy Policy and the time limit required by laws and regulations.
If we terminate the service or operation, we will stop the activities of continuing to collect your personal information in a timely manner, and at the same time notify you in advance in accordance with the requirements of relevant laws and regulations, and delete or anonymize your personal information after the termination of the service or operation, unless otherwise provided by laws, regulations or regulatory authorities.
If you apply to cancel your account, voluntarily delete your personal information, or exceed the necessary period, we will delete or anonymize your personal information, except for the retention period stipulated by laws and regulations
If we need to transfer personal information collected within the territory of the People's Republic of China and transfer it across borders, we will separately request for your authorization and consent, and ensure that it is implemented in accordance with national laws and regulations and the provisions of relevant regulatory authorities, so as to provide adequate protection for your personal information.
(2) Protection of personal information
We attach great importance to information security, have established a dedicated security team, and take all reasonably practicable measures to protect your personal information:
1. Technical measures for data security
We will adopt security protection measures that meet industry standards, including the establishment of reasonable systems, norms, and security technologies to prevent your information from being accessed, used, modified, or damaged or lost without authorization.
For example, in some services, we will use encryption technology to protect your information, use encryption technology to encrypt and store your information, and isolate it through isolation technology.
When using personal information, such as information display and information association calculation, we will use a variety of data masking technologies to enhance the security of information in use.
We will also use strict data access control and multi-factor identity authentication technology to protect personal information and avoid illegal use of data.
2. Other security measures we take to protect information
We have established a special data security management system to improve the security of the system from multiple dimensions such as organization construction, system design, personnel management, and product technology. We manage and standardize the storage and use of information by establishing a data classification and grading system, data security management specifications, and data security development specifications.
We maintain comprehensive security controls over data through contact confidentiality agreements, monitoring and auditing mechanisms.
We will repeatedly emphasize the importance of information protection to our employees in our work and strengthen our awareness of information security.
We will also hold training courses on security and privacy protection to strengthen employees' awareness of security and personal information protection policies and related procedures.
We only allow NE employees and partners who need to know this information to access your personal information, and set up strict access control and monitoring mechanisms for this purpose. We also require all persons who may have access to your information to comply with the corresponding confidentiality obligations. If you fail to fulfill these obligations, you may be held legally responsible or your cooperative relationship with Netera may be terminated.
3. Security incident handling
When communicating with a third party or purchasing goods and services through Netera services, you will inevitably have to disclose your personal information, such as contact information or address, to the counterparty or potential counterparty. Please protect your personal information properly and provide it to others only when necessary.
In order to deal with possible risks such as leakage, tampering, damage and loss of personal information, we have formulated a number of systems to clarify the classification and grading standards and corresponding handling processes for security incidents and security vulnerabilities, as well as emergency plans to deal with possible emergencies. Equip our employees with appropriate emergency response strategies and procedures.
When an information security incident may occur or unfortunately occurs, we will take remedial measures immediately in accordance with the requirements of laws and regulations, and promptly inform you of the basic situation and possible impact of the security incident, the measures we have taken or will take to deal with it, the suggestions you can independently prevent and reduce risks, and the remedial measures for you. At the same time, we will promptly inform you of the relevant circumstances of the incident by email, letter, telephone, push notification, etc., and if it is difficult to inform the information subject one by one, we will take reasonable and effective measures to make an announcement. At the same time, we will also take the initiative to report the handling of information security incidents in accordance with the requirements of regulatory authorities.
4. Safety Tips
At the same time, please understand that the Internet is not an absolutely secure environment, due to technical limitations and limitations of risk prevention, and the communication methods with other users, such as e-mail, instant messaging, social networking software or other service software, cannot be sure whether they are fully encrypted, and even if we have tried to strengthen security measures, we cannot always guarantee that the information is 100% secure. You need to understand that the system and communication network you use to access the Netera service may have problems due to circumstances beyond our control. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, loss or destruction of personal information, resulting in damage to your legitimate rights and interests, we will notify you as soon as possible in accordance with the provisions of the law and assume corresponding legal responsibilities.
We recommend that you use complex passwords when communicating with other users using email, instant messaging, social networking software or other service software, and be sure to keep your account, password and other identity elements safe. When you use and accept Netera's products and services, we will identify you through your account, password, and other identity elements. Once you disclose the foregoing information, you may suffer losses and may be disadvantageous to you. If you find that your account, password and/or other identity elements may or have been compromised, please contact us immediately so that we can take appropriate measures to avoid or reduce relevant losses.
III. How We Share, Transfer or Publicly Disclose Personal Information
(i) Sharing
We take the protection of your personal information very seriously. We will only provide your personal information to third parties for legitimate, legitimate, necessary, specific and explicit purposes. Companies, organizations and individuals who receive personal information from us will sign strict confidentiality agreements with them, requiring them to handle the information in accordance with our instructions, this Policy and any other relevant confidentiality and security measures.
1. Sharing as necessary to enable our services/features. In some cases, we need to share your information with third parties to enable the functionality of our products and/or services and to allow you to use the services you need normally, including: (1). Share the corresponding transaction order information and payment amount information with the third-party payment institution that provides payment services; and (2) other necessary sharing by vendors, service providers, and business partners in connection with our services/features.
2. Necessary sharing with some of our partners. We may need to share your information with some partners for the purposes of necessary/reasonable business development, to meet your requirements, to fulfill our obligations under the relevant user agreements or this Policy, to exercise our rights or to comply with legal provisions, including: (1) providing data services (including online advertising monitoring, data statistics, data analysis, etc.); (2) Share statistical data on your product usage (such as crashes and crashes) with partners who provide product analysis services (including application crash analysis, network performance analysis, and domain name resolution optimization); (3) Share your relevant information (including: device information) with partners who provide marketing services (including advertising and marketing); (4) share with our partners who engage us with promotions how many people have seen their promotional information or purchased products after seeing it, or provide them with non-personally identifiable statistical information to help them understand their audience or customers; (5) Other necessary sharing with some of our partners.
3. Necessary Sharing with Our Affiliates. In order to facilitate us to provide you with consistent services based on a unified account system, as well as to facilitate your unified management, personalized recommendations, and system and account security, your personal information may be shared between us and our affiliates as necessary, including: 1) To help you save time and simplify the operation process, After registering an NE account, you can log in to some individual services without repeated registration, and the relevant information of your account will be shared within the products of us and our affiliates as necessary. 2) In order to provide you with a consistent and personalized browsing, advertising and other service experience in our products and/or services and those of our affiliates, you acknowledge and agree that your account information, device information, related browsing data and other information that reflects your usage habits and preferences may be shared with our affiliates.
4. To achieve other purposes described in the "How We Collect and Use Personal Information" section of Article 1 of this Policy.
5. To perform our obligations and exercise our rights under this Policy or other agreements we have with you.
6. To the extent permitted by laws and regulations, we may exchange information with other companies and organizations in order to comply with laws and protect the interests, property or security of us, our affiliates or partners, you or other Netera users or the public, such as to prevent illegal activities such as fraud and reduce credit risk. However, this does not include information that is sold, rented, shared, or otherwise disclosed for profit in violation of the commitments made in this policy.
7. At your legitimate request or with your authorization and consent.
8. Provide your information at the legal request of your guardian.
9. Provided in accordance with a single service agreement signed with you (including the electronic agreement signed online and the corresponding platform rules) or other legal documents.
10. Provided on the basis of academic research.
11. Provision is based on the public interest in accordance with laws and regulations.
We will only share your personal information for legitimate, legitimate, necessary, specific and explicit purposes. We will sign strict confidentiality agreements with companies, organizations and individuals with whom we share personal information, requiring them to handle information in accordance with our instructions, this Policy and any other relevant confidentiality and security measures.
(ii) Transfers
Your personal information may need to be transferred in the event of a merger, acquisition, transfer of assets, spin-off, dissolution, declaration of bankruptcy or similar circumstances. We will inform you of the relevant situation, inform you of the name and contact information of the recipient, and require the new recipient to continue to protect your personal information in accordance with laws and regulations and the requirements of this Policy. Otherwise, we will require the company or organization to seek your authorization and consent again. After obtaining your authorization and consent, we will transfer your personal information to a third party.
(iii) Disclosure or disclosure
We will only disclose your information under the following circumstances and under the premise that we take security measures that comply with industry standards:
1. According to your needs, disclose or disclose the information specified by you in the manner you have expressly consented to;
2. If it is necessary to provide your information in accordance with the requirements of laws, regulations, mandatory administrative law enforcement or judicial requirements, we may disclose or disclose your information according to the type and method of information requested. Under the premise of complying with laws and regulations, when we receive the above request for disclosure or disclosure of information, we will require the recipient to issue corresponding legal documents, such as subpoenas or investigation letters. We strongly believe that the information requested from us should be as transparent as possible to the extent permitted by law. All requests are carefully reviewed to ensure that they have a lawful basis and are limited to data that law enforcement has a legitimate right to obtain for the purposes of a particular investigation.
(4) Exceptions to obtaining prior authorization and consent when sharing, transferring, or disclosing information
In the following circumstances, your prior authorization and consent are not required for sharing, transferring, or disclosing your information:
1. Related to national security and national defense security;
2. Related to public safety, public health, or major public interests;
3. Directly related to criminal investigation, prosecution, trial and judgment enforcement;
4. For the purpose of protecting your life, property and other major legal rights and interests, but it is difficult to obtain your consent;
5. Where it is necessary for the performance of statutory duties or obligations;
6. Process your personal information that has been disclosed to the public within a reasonable scope;
7. Collecting information from legally and publicly disclosed information, such as lawful news reports, open government information, and other channels;
8. Necessary for the conclusion and performance of a contract to which you are a party;
9. Necessary for lawful news reporting;
10. When it is necessary for an academic research institution to carry out statistical or academic research based on the public interest, and when it provides the results of academic research or descriptions to the public, the information contained in the results is de-identified;
11. Other circumstances stipulated by laws and regulations.
According to the law, the sharing, transfer, or disclosure of de-identified personal information, and ensuring that the data recipient cannot recover and re-identify the information subject, is not an act of external sharing, transfer, or public disclosure of personal information, and the storage and processing of such data will not require separate notice to you and your consent.
4. Third-Party Services
Netera services may be linked to social media or other services (including websites or other forms of services) provided by third parties. Include:
(1) You can use the "Share" button to share certain content to Netera services, or share the products or services provided by Netera to other products or services that are not Netera or products or services provided by a third party, or you can use third-party services to log in to Netera services. THESE FUNCTIONS MAY COLLECT INFORMATION ABOUT YOU (INCLUDING YOUR LOG INFORMATION) AND MAY INSTALL COOKIES OR SIMILAR TECHNOLOGIES ON YOUR COMPUTER IN ORDER TO FUNCTION THE ABOVE FUNCTIONS PROPERLY;
(2) we provide you with links through advertisements or other means of our services that enable you to access third-party services or websites; and
(3) Other circumstances of accessing third-party services. For example, in order to achieve the purposes stated in this Policy, we may access the services provided by third-party service provider’sSDK or other similar applications (e.g., in the form of embedded codes, plug-ins, etc.) in order to provide you with better customer service and user experience. At present, the third-party service providers we access mainly include the following types:
(1) For advertising-related services, including advertising display, advertising data monitoring/statistics, etc.;
(2) Used for message push functions, including mobile phone manufacturer push, specific event reminders, personalized content recommendations, etc.;
(3) For payment-related services, including order payment, transaction verification, income settlement, payment information summary statistics, etc.;
(4) To obtain device location permissions, collect device information and log information with your consent;
(5) For third-party authorized services, including third-party account login, sharing relevant content to third-party products, etc.;
(6) It is used to optimize product performance, including improving hardware distribution network capabilities, reducing server costs, and functional hot repair;
(7) Used for account security and product reinforcement related services, including network monitoring, domain name resolution, anti-hijacking, anti-spam and anti-cheating, encryption and decryption services, etc.
Some third-party SDKs or similar applications that we access may collect your personal information, and if you use such services provided by third parties in our services, you agree that your information will be directly collected and processed by them. We will assess the legality, legitimacy and necessity of such third-party services to collect personal information, require such third parties to take measures to protect your personal information, and strictly comply with relevant laws, regulations and regulatory requirements. If you want to know more about the access of a specific service to a third-party SDK, please go to the corresponding service page and check the specific terms and conditions of each of our individual services. You may also choose to contact us through the feedback channels listed in the "How to Contact Us" section of this Policy, and we will answer you as soon as possible.
These third-party social media or other services are operated by the relevant third parties. Your use of such third parties' social media services or other services, including any information you provide to such third parties, is subject to the third party's own terms of service and information protection statement, not this Privacy Policy, and you need to read their terms carefully. This Privacy Policy applies only to any information we collect and does not apply to services provided by any third party or to the rules governing the use of information by third parties, and we are not responsible for any third party's use of information provided by you.
5. How to exercise your rights related to your personal information
We encourage you to update and amend your personal information to make it accurate and valid.
If you want to query, modify, or delete some of your information, please log in to your NE Game Center account to operate, or you can contact us through the feedback channels listed in the "How to Contact Us" section of this Policy. We will take appropriate technical means or contact channels to enable you to access, update, and delete your personal information or other information provided when using Netera's services, unless otherwise provided by laws and regulations.
(i) Access, copying, transferring, correction, supplementation and deletion
During your use of Netera products or services, we will provide you with the appropriate operation settings for managing your personal information according to the specific conditions of each product or service, so that you can review, copy, transfer, correct, supplement, and delete or withdraw your authorization and consent.
1. You can check your basic account information (account avatar, nickname, and other personal information you choose to fill in, subject to specific game settings and functions) and game history information (such as character levels, achievements, achievements, and game-specific information of each product) in the NE products you use, and correct and supplement your basic account information according to specific circumstances.
2. If you have other needs to review, copy, transfer, correct, supplement or delete, or if you have any doubts or difficulties in using the corresponding functions of the Game Product, please contact us through the feedback channels listed in the "How to Contact Us" section of this Policy for corresponding assistance.
3. Unless otherwise provided by laws and regulations, when you correct, supplement, or delete your personal information or apply for account cancellation, we may not immediately correct, supplement, or delete the corresponding information from the backup system, but we will no longer process the relevant information, and will correct, supplement, or delete such information when the backup is updated. Once the relevant information is deleted or the account is cancelled, it cannot be recovered, please be cautious.
(ii) Disclosure and sharing
Our services allow you to publicly share your relevant information not only with your social networks, but also with all users who use the service, for example, the information you upload or publish in the Netera Group, your response to the information uploaded or posted by others, upload or publish your personal information via email or in a public area visible to unspecified users in the Netera Group, as well as the location data and log information related to such information. As long as you do not delete the information you have made public or shared, the information may remain in the public domain; Even if you delete shared information, it may still be cached, copied, or stored independently by other users or third parties not controlled by us, or kept in the public domain by other users or such third parties. We will not be liable for the disclosure of your information caused by you disclosing or sharing your information through the above channels. Therefore, we remind and ask you to carefully consider whether to disclose or share your information through the above channels.
(3) Account cancellation
If we propose a way to cancel your account to you, and in accordance with the conditions agreed in the Netera user agreement and the relevant national laws and regulations, and upon your application to Netera, Netera will provide you with the service of canceling your account. After the account is cancelled, you will no longer be able to use the account to receive the services provided by Netera Group, and Netera Group will cancel your account in the front-end system of its official website and APP, and delete or anonymize your personal information according to your requirements, unless otherwise provided by law. The mobile phone, email address, and real-name information bound to the account will not be automatically unbound with the account cancellation.
After your account is cancelled, we will stop providing you with all or part of NE's products or services, and delete or anonymize your personal information according to your request, unless otherwise provided by laws and regulations. Once the relevant information is deleted or the account is cancelled, it cannot be recovered, please be cautious.
(4) Change the scope of your authorization and consent
You always have a choice whether or not to provide us with your personal information. Some information is necessary to use Netera's services, but the provision of most other information is at your discretion. You can change the scope of your authorization for us to continue to collect information or withdraw your authorization by deleting the information, turning off the device function, or contacting us through the feedback channels listed in the "How to Contact Us" section of this Policy.
After you withdraw your authorization, we will no longer be able to provide you with the services corresponding to the withdrawal of authorization, and we will no longer process your corresponding information. However, your decision to withdraw your authorization will not affect the processing of information previously carried out on the basis of your authorization.
(5) Obtaining copies of personal information
If you need a copy of your personal information, you can contact us through the feedback channels listed in the "How to Contact Us" section of this Policy, and after verifying your identity, we will provide you with a copy of your personal information (including basic information and identity information) in our services, unless otherwise provided by laws and regulations or otherwise agreed in this Policy.
(6) Respond to your above requests
For security purposes, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request. In principle, we do not charge a fee for your reasonable request, but we will charge a certain cost fee for repeated requests that exceed a reasonable limit. We may reject requests that are unreasonably repetitive, require excessive technical means (e.g., need to develop new systems or fundamentally change current practices), pose a risk to the legitimate rights and interests of others, or are highly impractical (e.g., involving information stored on backup tapes).
We will not be able to respond to your request if:
1. When it is related to our performance of our obligations under laws and regulations;
2. Directly related to national security and national defense security;
3. Directly related to public safety, public health, or major public interests;
4. Directly related to criminal investigation, prosecution, trial and enforcement of judgments;
5. We have sufficient evidence to show that you have subjective malice or abuse of rights;
6. For the purpose of protecting the life, property and other major legitimate rights and interests of you or other individuals, but it is difficult to obtain the consent of the individual;
7. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
8. Involving trade secrets.
(7) Restraining automated decision-making in information systems
In some business functions, we may only make decisions based on non-human automated decision-making mechanisms, including information systems, algorithms, etc. If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us, and we will also provide appropriate remedies.
(viii) The rights of the next of kin of the deceased
In the unfortunate event that a Netera user passes away, his or her close relatives can contact us through the contact information in the "How to Contact Us" section of this Policy to exercise their legal rights over the relevant personal information of the deceased in accordance with the law.
6. Protection of Minors
We recommend that: Any minor participating in online activities should obtain the consent of their parents or other guardians (hereinafter referred to as "guardians") in advance. We will protect the relevant information of minors in accordance with the provisions of relevant national laws and regulations.
We encourage guardians to guide minors in the use of Netera products or services. If you are a minor under the age of 14, please notify your guardian to read our Rules for the Protection of Children's Personal Information and Instructions for Guardians, and seek their consent and guidance before using Netera products or services or submitting personal information. If you are the guardian of a minor, before you help a minor register or use Netera's products or services, you should carefully read this Policy and the Rules for the Protection of Children's Personal Information and Instructions for Guardians of Netera, decide whether to agree to this Policy and the Rules for the Protection of Children's Personal Information and Instructions for Guardians of Netera, and help the minor register and use them.
7. Notices and Amendments
We may modify the terms of this Privacy Policy from time to time, and such changes form part of this Privacy Policy. We will post the terms of this policy on this page. For major changes, we will provide more prominent notices (including website announcements, push notifications, pop-up prompts or other means), and the major changes referred to in this Policy include:
1. Our service model has changed significantly. Such as the purpose of processing personal information, the types of personal information processed, and the way in which personal information is used;
2. We have made significant changes in our ownership structure. Such as business adjustment, bankruptcy mergers and acquisitions, etc., resulting in changes in ownership, etc.;
3. There is a major change in the main object of personal information sharing, transfer or disclosure;
4. There are significant changes in your rights to participate in the processing of personal information and the way in which they are exercised;
5. There are major changes in the departments responsible for handling personal information security, contact information and complaint channels;
6. Other important circumstances that may seriously affect your personal rights and interests.
Any modifications we make will put your satisfaction first. We encourage you to review our Privacy Policy each time you use Netera Services.
We may issue service-related announcements when necessary (e.g., when we suspend a service due to system maintenance).
If you no longer wish to receive messages from us, you can ask us to stop sending them, for example, by following the SMS unsubscribe guidelines, or by setting up your mobile device to stop receiving messages from us; However, we do not send messages in accordance with the law.
Finally, you are responsible for maintaining the confidentiality of your account and password information. In any case, please take care of it properly.
8. How to Contact Us
If you have any complaints or reports about the protection of personal information, or if you have any questions, comments or suggestions about this Privacy Policy or related matters related to your personal information, as well as questions about this Statement or the privacy measures of Netera Group, please contact the customer service staff of Netera Group
http://kf.wangyuan.com/ or contact us by phone 4001611116
email:privacy@wangyuan.com
We will review the issue as soon as possible and respond within 15 working days after verifying your identity. If you are not satisfied with our response, you can also file a complaint with the consumer protection department, report it or file a lawsuit with a court of competent jurisdiction.
Netera and its affiliates refer to: Beijing Wangyuan Shengtang Entertainment Technology Co., Ltd., Shanghai Aurogon Information Technology Co., Ltd., Beijing Jiufeng Information Technology Co., Ltd., Hebei Tuiqu Century Information Technology Co., Ltd., Beijing Chengxiang Film and Television Culture Media Co., Ltd., and Beijing Xiangyue Information Technology Co., Ltd.